Returns & Exchanges
We want you to be completely satisfied with your purchase from Wilkinson Sword. If you are not happy with your grooming or beauty products, you can return them in their original, unopened condition within 30 days of delivery.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused items in their original packaging, ensuring they are securely sealed to prevent damage during transit.
Attach Shipping Label
Download and print your prepaid return shipping label from our portal and affix it clearly to the outside of your parcel.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing